Incidents | Storytell Incidents reported on status page for Storytell https://status.storytell.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/e677565ecddc61e4b589129a96e2774a.png Incidents | Storytell https://status.storytell.ai/ en Some services are down https://status.storytell.ai/incident/601713 Thu, 12 Jun 2025 18:06:00 -0000 https://status.storytell.ai/incident/601713#1521d94f4bf448cfb685662c064fc1b4e6b74666280576d33f209e5477314c74 Cloud Provider is down Some services are down https://status.storytell.ai/incident/601713 Thu, 12 Jun 2025 18:06:00 -0000 https://status.storytell.ai/incident/601713#1521d94f4bf448cfb685662c064fc1b4e6b74666280576d33f209e5477314c74 Cloud Provider is down Storytell API is down https://status.storytell.ai/incident/530205 Tue, 18 Mar 2025 13:41:37 -0000 https://status.storytell.ai/incident/530205#5ab8deb60030b57fc5eaecbb4a3f9e1edbb114c6bf80e94a4793017de4f61c8e Storytell API recovered. Storytell API is down https://status.storytell.ai/incident/530205 Tue, 18 Mar 2025 13:39:58 -0000 https://status.storytell.ai/incident/530205#d89b590d38c1c92e53233a1bdc0ef4b3388d64a1f4fcf12cc71cb84e77de898c Storytell API went down. Storytell Platform is down https://status.storytell.ai/incident/515417 Wed, 19 Feb 2025 09:06:54 -0000 https://status.storytell.ai/incident/515417#8f7810c7044b608ff3eda987c6dc1f2609e149b8bd309cb769e14087580055ff Storytell Platform recovered. Storytell Platform is down https://status.storytell.ai/incident/515417 Wed, 19 Feb 2025 09:01:29 -0000 https://status.storytell.ai/incident/515417#9ba17e0e9804c92c300edbd7332f4cb72f9dc7dfee3b52a300abc64fff00c92c Storytell Platform went down. Storytell experiencing high latency https://status.storytell.ai/incident/515042 Tue, 18 Feb 2025 19:03:00 -0000 https://status.storytell.ai/incident/515042#9e09b26a2863e5514b285708544465e857ca850d7e92cda1b87ab41ea0db2943 We have identified the cause of this issue and has been resolved. Storytell experiencing high latency https://status.storytell.ai/incident/515042 Tue, 18 Feb 2025 18:42:00 -0000 https://status.storytell.ai/incident/515042#d51cfbc2559bdb747cfd2500759889a3c205ccede253a7b8ee20dbf4c10ca523 We’re having some trouble with Storytell.ai. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Storytell API and SmartChat API are down https://status.storytell.ai/incident/496493 Wed, 15 Jan 2025 21:40:33 -0000 https://status.storytell.ai/incident/496493#51084496246188f2de1665c56035d70172a24e6e7611c7973ec048274c529c41 Storytell API recovered. Storytell API and SmartChat API are down https://status.storytell.ai/incident/496493 Wed, 15 Jan 2025 21:38:55 -0000 https://status.storytell.ai/incident/496493#6cb4bd7ad9a93674d03489c54dab858018a7fb5f566aa8fccca5afb038e3a48a Storytell API went down. Storytell API is down https://status.storytell.ai/incident/476235 Thu, 12 Dec 2024 02:39:00 -0000 https://status.storytell.ai/incident/476235#bac6fb248c8accfca0245004f0965adde1bf54107d4063d302744b2c3cdc4c8a The OpenAI incident has been resolved. Storytell API is down https://status.storytell.ai/incident/476235 Thu, 12 Dec 2024 02:39:00 -0000 https://status.storytell.ai/incident/476235#bac6fb248c8accfca0245004f0965adde1bf54107d4063d302744b2c3cdc4c8a The OpenAI incident has been resolved. Storytell API is down https://status.storytell.ai/incident/476235 Wed, 11 Dec 2024 23:51:00 -0000 https://status.storytell.ai/incident/476235#dce2e01af35b67da956cdd5a099807602734bde74fe6599635f0109432339a87 We're aware of an ongoing issue with OpenAI. Users may experience errors when OpenAI models are used in their chats. Storytell API is down https://status.storytell.ai/incident/476235 Wed, 11 Dec 2024 23:51:00 -0000 https://status.storytell.ai/incident/476235#dce2e01af35b67da956cdd5a099807602734bde74fe6599635f0109432339a87 We're aware of an ongoing issue with OpenAI. Users may experience errors when OpenAI models are used in their chats. Storytell API is down https://status.storytell.ai/incident/476235 Wed, 11 Dec 2024 23:42:39 -0000 https://status.storytell.ai/incident/476235#c4ff0afcb819501542d02607858dd9cb8cf5872f7e79a25852942e3d1e33fba9 Storytell API went down. Storytell Website is down https://status.storytell.ai/incident/443154 Fri, 11 Oct 2024 22:56:20 -0000 https://status.storytell.ai/incident/443154#776a5de1d4326d64a0f299753ff446f1cfbdb7cb8464b8b611ba08f8c1bc2f50 Storytell Website recovered. Storytell Website is down https://status.storytell.ai/incident/443154 Fri, 11 Oct 2024 22:51:49 -0000 https://status.storytell.ai/incident/443154#8b1e756dfb473a600acfd4c8d8733f856f607b82d1b9a1c272e985098df4d16f Storytell Website went down. Storytell Website is down https://status.storytell.ai/incident/443154 Fri, 11 Oct 2024 20:47:27 -0000 https://status.storytell.ai/incident/443154#372d5ff201e855671bbad0f8f4346fdd94a7c5c5d0836726af8b13b920ea569d Storytell Website recovered. Storytell Website is down https://status.storytell.ai/incident/443154 Fri, 11 Oct 2024 20:39:49 -0000 https://status.storytell.ai/incident/443154#29240257f1149d99b8d294b4b7efc55b14d0d7c8f67cb67b7d64144c386e9551 Storytell Website went down. New thread creation issue https://status.storytell.ai/incident/435302 Thu, 26 Sep 2024 17:51:00 -0000 https://status.storytell.ai/incident/435302#3be008b99a1ddfb61b51fb35a4ef1a2330c654bf27cbbe4d94c4ef5b24e0563a We're aware of an ongoing issue with http://Storytell.ai where some you are unable to create a new thread. We're working on it and will let you all know once a fix is in place.